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Customer Service
Top 6 Annoying eCommerce Website Features That You Need to Avoid
For all eCommerce businesses, running a highly responsive website with many great features means your customers will love everything when viewing your site. A good website applies the first impression on every customer, benefits SEO, and builds trust and loyalty. ...
by Linda March 13, 2023
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Customer Service
Live Chat Customer Service: 2024 Guide for Businesses
Live chat customer service has no longer a strange term for merchants running their business online. It is now one of the most often used tools for communication between customers ...
by Linda March 13, 2023
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Customer Service
50 Essential Customer Service Statistics You Should Know
Customer service is one of the most important parts of any business across every industry. It can be the key differentiator to help your companies to stand out from the ...
by Linda March 13, 2023
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Customer Service
How to Use Facebook Messenger for Customer Service – The Ultimate Guide
Which channels does your brand use for customer service? Some common answers to this question might be email, phone calls, live chat, etc. Though these platforms are familiar to many ...
by Linda March 13, 2023
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Customer Service
How to Create a FAQs Page for Your Online Store (+07 Examples)
Customers always have questions to ask about your company, products, and services whenever they interact with your brand touchpoints. But before reaching your customer support agents, they’re more likely to ...
by Linda March 13, 2023
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