Customer Service

Customer Service

Top 6 Annoying eCommerce Website Features That You Need to Avoid

For all eCommerce businesses, running a highly responsive website with many great features means your customers will love everything when viewing your site. A good website applies the first impression on every customer, benefits SEO, and builds trust and loyalty. ...

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Customer Service

Live Chat Customer Service: 2024 Guide for Businesses

Live chat customer service has no longer a strange term for merchants running their business online. It is now one of the most often used tools for communication between customers ...

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Customer Service

50 Essential Customer Service Statistics You Should Know

Customer service is one of the most important parts of any business across every industry. It can be the key differentiator to help your companies to stand out from the ...

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Customer Service

How to Use Facebook Messenger for Customer Service – The Ultimate Guide

Which channels does your brand use for customer service? Some common answers to this question might be email, phone calls, live chat, etc. Though these platforms are familiar to many ...

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Customer Service

How to Create a FAQs Page for Your Online Store (+07 Examples)

Customers always have questions to ask about your company, products, and services whenever they interact with your brand touchpoints. But before reaching your customer support agents, they’re more likely to ...

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