Do you know that, according to recent Baymard Institute research, the average cart abandonment rate is slightly around 70%? Given that this data was obtained from 41 different surveys, the percentage is highly shocking for eCommerce company owners. If you ...

by Salmon September 21, 2022

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Email is still considered one of the most preferred channels to communicate effectively with customers and deliver excellent customer service. Not all but many support agents have to handle a ...

by Rachel August 19, 2022

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