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Customer Service

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Customer Service

Top 4 Common Reasons for Cart Abandonment and How to Improve

On average, 70% of customers will leave items after adding them to their cart. A higher cart abandonment rate means lower sales and revenue. It can’t be denied that cart ...

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Customer Service

Top 6 Live Chat Metrics to Measure for Great Customer Service

Live chat is one of the most preferred channels that can provide customers with an easy way to reach out to customer support whenever they get issues. It also gives ...

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Customer Service

How to Create a FAQ Page for Your Online Store (+07 Examples)

Customers always have questions to ask about your company, products, and services whenever they interact with your brand touchpoints. But before reaching your customer support agents to find answers, they ...

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TikTok for Business

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TikTok for Business

TikTok Hashtags: How to Use Them to Promote Your Brand?

Has anyone told you a secret tip, a small feature but huge power to gain overnight success on TikTok? Do you think that exists? With TikTok hashtags, everything is possible. ...

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TikTok for Business

The Ultimate Guide to Leverage TikTok for B2B Marketing 

Have you ever heard about the “TikTok made me buy” trend? A lot of B2C brands find their home thanks to the impact of TikTok on the customer buying journey. ...

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TikTok for Business

TikTok Stories: Every Thing Marketers Need To Know 2022

TikTok recently roll out one of the latest features, Stories, that will allow businesses to connect with their community in the most engaging way. With this new tool, you can ...

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