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Customer Service

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Customer Service

Top 4 Common Reasons for Cart Abandonment and How to Improve

On average, 70% of customers will leave items after adding them to their cart. A higher cart abandonment rate means lower sales and revenue. It can’t be denied that cart ...

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Customer Service

Top 6 Live Chat Metrics to Measure for Great Customer Service

Live chat is one of the most preferred channels that can provide customers with an easy way to reach out to customer support whenever they get issues. It also gives ...

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Customer Service

How to Create a FAQ Page for Your Online Store (+07 Examples)

Customers always have questions to ask about your company, products, and services whenever they interact with your brand touchpoints. But before reaching your customer support agents to find answers, they ...

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TikTok for Business

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TikTok for Business

How to Win Over Other Big Brands with TikTok Custom Audiences? 

Imagine yourself a housewife on TikTok who is constantly bothered by advertisements for video games aimed at teenagers! It’s not comfortable at all when a good ad is viewed by ...

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TikTok for Business

TikTok Branded Hashtag Challenge and 3 Successful Brand Examples

In present days, TikTok is definitely a game-changer in the marketing landscape with the advent of avant-garde ad creative tools that enhance every business campaign. Branded Hashtag Challenge, one of ...

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TikTok for Business

How to Link a TikTok Account to a TikTok For Business Account?

TikTok offers two kinds of accounts: business and personal. Because of TikTok’s API limitations, each account tier has access to certain TikTok functionalities. Not sure what sort of account you ...

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