Turn exceptional
customer service
into powerful sales channel
Centralize all conversations, deliver personal responses, and generate sales within one inbox.
Support and sell in real time
Revenue Generators
Unlock sales from conversations
Make every customer interaction into a sales opportunity. Shorten the buying process and win sales faster by creating orders right from the chat portal.
Multichannel Helpdesk
No more switching tabs
Centralize all customers conversations from different stores, across any channels into one place.
Have peace in mind and stop missing customer queries!
Personal Connection
Focus on personalization
Offer a birds’ eye view of each and every customer on open tickets. Make them feel like you understand their needs even before they recognize what those needs are.
Happy agents make happier customers
Empower yourself and your team
Summarize long conversations and pass
internal information with private notes.
Assign tickets to the right agent, at the right
time.
Help more customers in less time
Communicate faster with prospects and help
customers quickly with saved response shortcuts.
Automate common responses to spend more time where it counts.
Keep track of your support metrics
Measure, revenues brought in by your customer service team. Track performance of each store, agent, and communication channel in different time periods with a smart filter.
Align customer service and sales now. It‘s easy, and it’s essential.
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