To ensure the ad-making process is uninterrupted, TikTok allows advertisers with multiple payment methods including prepay, autopay, and monthly invoice. From the TikTok Ads Manager, you can control and allocate your ad budgets to optimize your campaign. As easy as it might seem, adding a payment method on TikTok at times is problematic, leading to some unsuccessful payments. So, we’re here to give you essential steps to bypass any payment issues.
Table of Contents
3 types of TikTok Payment Methods
First thing first, let’s go through different types of payment on TikTok. The Payment Type of your account decides how and when your account is charged. There’re two ways advertisers can choose to pay for their ads: manual payment and automatic payment. From that, they have three billing options below.
Prepay requires you to pay a 100% advance deposit into TikTok’s bank account before your ads can appear on TikTok. After that, an invoice for the prepaid payment you made will be sent to you. Payment can be made via bank transfer, credit card, PayPal, or other TikTok-accepted payment methods.
You’ll need to keep a sufficient balance in your account to cover the cost of your specific ad campaign both before and during the campaign’s running time. If your balance is insufficient, TikTok can halt any current ad campaigns and/or refuse any new ad campaigns. Also, TikTok will not distribute any ads that are in excess of your balance.
After each campaign, your remaining payment will be carried over and deducted from the fees due and payable for the following campaign.
With Automatic Payment (Auto-Pay), ad delivery charges will be automatically billed to your account when you reach your account’s billing threshold or bill date – whatever comes first. There’re two bill dates supported by TikTok Ads Manager: weekly and monthly. The platform will use your registration time and historical spending to determine when your account will be billed.
You can make payment via credit card, debit card, or any other payment method accepted by TikTok. If a payment attempt is unsuccessful more than twice, TikTok reserves the right to cease active ad campaigns or reject new ad campaigns until you pay the bill.
You can also add a balance to your account using Automatic Payment. If you add money to your account, TikTok will use that fund to cover any advertising costs. TikTok will only bill your account if your balance is insufficient to pay for your advertising expenses.
Monthly invoicing is a billing option that’s available to qualified businesses. If your business is eligible for this type of payment, you will receive an invoice for the Ad Buying Transactions on a monthly basis or after the order ends, due 30 days from the invoice date.
Payments may be sent to the bank account shown on the invoice and can be made via bank transfer, credit card, or any other TikTok-accepted payment method.
How to add a payment method on TikTok?
When you finish creating a TikTok Ads Manager account, TikTok will require you to set up a payment method right away, from which you can only select Manual Payment or Automatic Payment. However, after you choose one you’re still able to change or update your payment. The following guidelines will show you how to do that in the simplest steps.
Add balance to TikTok Ads Manager
Step 1. Login to your TikTok Ads Manager account.
Step 2. From then, go to your profile icon, look for Account Settings and choose Payment.
Step 3. Select Manual Payment and then click Add Balance. Enter the desired amount and click Confirm.
Step 4. Choose one accepted payment method and fill in the information needed. Available payment methods will vary depending on your location and currency.
Please note that the top-up limit per transaction is $20 ~ $50,000 in USD and equally in other currencies. If the transaction is successful, your Account Balance will update with the new amount. Otherwise, you need to try again or troubleshoot the failed payment.
Set up Automatic payments on TikTok
Automatic Payment can be set up in the TikTok Ads Manager or Business Center. You will need a valid payment method in order to use Automatic Payment. Please note that after June 2021, TikTok stopped accepting prepaid cards for autopay.
When you add a payment method, it will immediately undergo 3DS verification. TikTok will promptly withdraw 10 USD from your card and refund you for this charge within 15 days. This is required to ensure the card is valid.
To add a payment method in TikTok Ads Manager
Step 1. From your Ads Manager dashboard, find the Payment tab or click on your profile icon and select Payment.
Step 2. Add a supported Payment Method to your account such as a credit or debit card and fill in the card information.
To add a payment method in TikTok Business Center
Step 1. Go to Business Center > Finance > Payment > Payment management
Step 2. Find the ad account to which you want to add a payment method and click Link payment method.
Step 3. Add card information and click Submit.
Note: In this way, you can only add a payment method to ad accounts owned by the Business Center.
TikTok payment unsuccessful
TikTok payment failed is not unusual and can be fixed. Payment failures are often caused by incorrect data entry, a bad network connection, or problems with bank authorization. To be specific, these issues are:
- Unsupported payment
- Unsuccessful payment
- Invalid payment
- Insufficient funds
- Unsuccessful authentication
- Payment information failure
Tips to troubleshoot payment issues
Verify payment information
- Double-check the payment information you entered on TikTok Ads Manager.
- Assure your credit or debit card is valid and has not expired.
- Confirm your account has enough funds or available credit to cover the payment.
Check your internet connection and browser and clear your caches
- Try completing the payment in incognito mode after clearing your browser’s cache and cookies.
- The 3D Secure Verification page may not load if you are using a VPN or pop-up blocker, so turn them off.
- Use a different browser to complete the transaction.
- Clear the cache in the TikTok Ads Manager. Log into your Ads Manager account, then modify the URL by adding &reset cache=1 at the end.
1. How do I change my TikTok payment method?
Go to Payment > Payment Methods > Click on Add a New Payment Method and fill in new information. What’s more, you can set primary payment by clicking the three dots on the payment you choose.
2. How do I change the currency on TikTok Ads Manager?
Unfortunately, the time zone, country/region, and currency cannot be edited. To change that information, you have to create another account with another time zone, country/region, or currency.
3. How to remove a payment method on TikTok?
Go to Payment > Payment Methods > Choose the payment you want to delete > Click the three dots and select Remove.
Running TikTok ads without payment issue
TikTok payment methods are now under your control. By adding a method or solving unsuccessful payments, you are able of managing and allocate your ad budget better. You also can create TikTok ads with no further issues and avoid interruption while setting up your campaign.
So get ready to make awesome TikTok ads, especially with the help of our experts at NestAds. NestAds is the perfect ad management tool that is tailor-made for e-commerce businesses and will assist you with any payment-related problem. Feel free to contact us and master TikTok advertising in the shortest time.