TikTok Lead Generation Ads: Ultimate 2024 Guide for Brands

TikTok lead generation ads

On this page

TikTok has been famous for its innovative advertising solutions. Branded Hashtag Challenges, Branded Effects, TopView Ads, In-Feed Ads, you name it. However, do you know that TikTok also offers an awesome ad solution to get more leads as well?

Introducing TikTok Lead Generation Ads! If you’re seeking effective methods to generate high-quality leads on TikTok, look no further. In this article, we will explore this ad type, along with valuable tips and guides to help you leverage this powerful tool.

What are TikTok Lead Generation Ads? 

Lead generation is an ad solution that collects data from users who are more likely to turn into converted ones, directly on TikTok. Specifically, when viewers click the CTA button in the in-feed video ad, it offers two options: 

  • TikTok will open an Instant Form where people can discover more about your business, provide their contact details, and express their interest in your product or service. Once the form is completed, users can click on a custom button at the footer, then it will direct them to the official website to continue their purchasing process. 
  • TikTok will direct users to your own website where they can leave their contact information directly with you. 

Brands should consider utilizing TikTok lead generation ads due to their wide range of practical applications in various industries, such as retail, entertainment, gaming, education, and automotive. For example, retail and e-commerce brands can consider using TikTok lead generation ads to achieve these goals: 

  • Set up a registration form for customers to join your loyalty program.
  • Expand your customer base by providing samples.
  • Engage customers and gather valuable insights by hosting contests.

How does TikTok Lead Generation Ads work? (Example included)

TikTok provides 2 ways to run TikTok Lead Gen Ads: creating an In-app Instant Form and using your current Website Form. Depending on your objectives, you can choose between these two methods.

TikTok Lead Gen ads objectives

In-app Instant Form 

Instant forms offer numerous features that make them an ideal tool for instant lead capture, building email lists, and seamlessly syncing with CRM tools.

Create a seamless integration from ads to forms 

With TikTok’s Lead Generation Ads, brands can design their ads in a way that seamlessly guides users from the initial ad engagement to the lead capture form. This smooth transition will ensure a cohesive user experience and reduce friction in the conversion process.

Additionally, with the fast-speed loading time of Instant Form, users can discover products and brands without leaving the app. This can avoid their frustration and irritation from waiting too much time for loading. 

instant form

Tailor your own forms 

TikTok allows you to have customizable forms with relevant questions in order to collect data from interested users. Thus, it will be a source of useful insights for your brand to visualize what the right audience looks like.

Besides some personal questions about name, company, address, or email. You can ask more about their interests and preferences that resonate with the products or services. As a result, brands can find out the similarities between their value and customers’ needs. 

Customizable instant form
Customizable Instant Form – Source: TikTok

Auto-populated information

User information is pre-populated in the form, making the submission process easier and quicker for users.

Quick and easy access to your data

Leads can be manually downloaded or immediately activated if integrated with a company’s CRM system. This enables easy tracking of lead data for each campaign.

One amazing example of Instant Form Lead Generation Ads that you can learn from is the ad campaign of Nina Ricci. They are Spain’s fragrances brand, which made use of Lead Gen Ads to introduce the newest scent- Nina Rose. They designed a short form that encourages users to fill in their information (e.g. Name, Email, Phone, Address). Then, the brand can collect and identify more target audiences who are more likely to convert into potential customers.

Nina Ricci – TikTok Lead Generation Ads – Source: TikTok

The result exceeded the brand’s expectations with fantastic results. Specifically, the conversion rate is 41.85% with a 1.5% click-through rate and an 83% reduction in cost per lead when compared to the previous campaign. 

However, Instant Forms have a limitation of allowing only 10 questions per form, and you can not ask questions that are prohibited by TikTok (For more information, read section 2.16 of TikTok Advertising Policies) If this poses a problem for you, Website Form can be a good alternative.

Website Form

Control over the form’s design and functionality 

One of the key advantages of using Website Forms is that they offer more flexibility and control over the form’s design and functionality. Also, if you have had existing logic built into your Website Forms, it will be easier for you to qualify your leads. 

sign-up form

Add more detailed qualifying questions 

Another advantage compared to Instant Form is that Website Forms can have more qualifying questions that Instant Form don’t support (which is plenty). This will in turn allow businesses to gather more specific and detailed information from their leads, enhancing their ability to qualify and target potential customers effectively.

How to set up TikTok Lead Generation Ads

First, make sure that you have a TikTok Ad Manager account to set up your ad. 

After that, at the campaign setup level, please choose “Lead Generation” as your ad objective. Then, in the ad group level, you will see 2 options, Instant form and Website form. 

How to set up TikTok lead generation ads

Set up with an Instant Form

When it comes to setting up a lead generation ad using Instant Form, there are critical steps that you need to remember:

Step 1: Start a Campaign

Begin by creating a new campaign and opt for Lead Generation as the Advertising Objective.

Step 1: Start a Campaign

Step 2: Build an Ad Group

For audience targeting, ensure that your reach is restricted to individuals aged 18 and above.

Step 2: Build an Ad Group

Step 3: Create an Ad

Incorporate your video and input the necessary Ad Details. Proceed to create an Instant Form.

Step 3: Create an Ad

Step 4: Create a Form

Choose an appropriate Instant Form Template. Opt for the Advanced Form if emphasizing your products is your aim, or select the Classic Form for solely inquiry-based purposes.

Step 4: Create a Form

Step 5: Prepare the Form

Select an Instant Form Template and navigate to Settings. Choose a language from the dropdown menu and define the Form Type. Opt for More Volume to streamline form completion and Higher Intent to introduce an additional step for information review.

Step 5: Prepare the Form

Step 6: Customize the Form

Customize various sections of your form such as Brand Images, Form Styles, and Questions, as needed.

Step 6: Customize the Form

Step 7: Review & Publish

Thoroughly review your ad and Instant Form. Once satisfied, submit to publish your campaign.

Step 7: Review & Publish

Step 8: Download Lead Data

Access Assets -> Creative -> Instant Forms, select the desired form and proceed to download leads data.

Step 8: Download Lead Data

For more detailed instructions, you can visit the guidelines down below from TikTok for Business. They even provide pro tips to ensure an effective lead gen ad!

Set up with a Website Form

Here’s good news for you: Setting up a lead generation ad with a website form is actually quite similar to creating a regular ad.

Hence, we would recommend you start the process by reading our complete guide to run ads on TikTok in 2024 to gain a more comprehensive understanding. Additionally, we will provide further notifications at each stage to help you set up a lead-generation ad with a Website Form.

Now, let’s explore 4 steps to create a TikTok Lead Generation campaign using the Website Form.

Step 1: Set up Pixel and Events

TikTok Pixel, a vital tool offered by TikTok, empowers brands to monitor and track customer actions post-ad click on their website. Utilize TikTok Pixel to set up and track events, ensuring seamless monitoring of lead generation conversions on your website.

TikTok pixel
TikTok Pixel

Now that your Pixel is configured, the next step is to establish events to monitor significant user interactions.

Create events

Step 2: Select Objective

Select “Lead Generation” as your campaign objective within TikTok Ads Manager.

Step 2: Select Objective

Step 3: Set up Ad

Choose your target audience, bidding strategy, and upload creative content for your ad.

Audience targeting

Step 4: Choose Destination Page

Enter the URL of the landing page containing your lead generation form.

  • Destination Page: Choose “Website” as the destination page option.
  • URL: Paste the URL directing users to your website and lead form.
  • Call to Action: Select a suitable CTA, like “Subscribe” or “Sign Up.”
Step 4: Choose Destination Page

Congrats! You’ve successfully created the website form for the Lead Generation campaign. 

Tips to optimize Lead Generation Ad campaigns

You can further enhance your ad performance if you how to optimize them. Let’s explore some optimization tips, from Form setup to Campaign setup so that you can maximize the effectiveness of your Lead Gen Ad campaigns.

Form setup

1. The number of specific images should be 2 including your logo and background visual. 

specific images
2 specific images – Source: TikTok

2. Before uploading your creative, remember these key points:

  • Ensure your ad is in portrait mode and includes music and subtitles.
  • Incorporate a clear call-to-action, and aim for a video length of 21-34 seconds, either through audio or on-screen text.
  • Consider promoting special offers to boost engagement and conversions further!

3. Link to the privacy policy for your form to ensure that the private data is safe and compliant with local law. 

Link to privacy policy
Link to privacy policy – Source: TikTok

4. Use ‘Thank You’ CTA links to boost traffic to the official website instead of the company website or social media sites.

5. Choose a Form Type: More Volume or Higher Intent.

  • More Volume: It facilitates the submission information process of users. 
  • Higher Intent: You can add a confirmation step to limit spam and submissions from users who are not interested in your products. 

Campaign setup 

  • Use more than three ad groups with various targeting settings and content ideas to see which one has the best performance.
  • Allocate a daily budget for each ad group with a minimum of 20-50 times your estimated cost per lead. This ensures each ad group has enough budget to get through the learning phase.
  • Use Zapier, LeadsBridge, or Custom APIs to integrate TikTok Leads with your CRM so that you can automate your marketing funnel and the next steps.
  • Target board audiences to increase conversion rate. 
Tips for crafting Instant Form
Tips for crafting Instant Form – Source: TikTok

Drive more conversions with TikTok Lead Generation

TikTok Lead Generation Ad is a great tool to approach and convert potential customers. Its benefits will support brands in achieving their marketing goals. Additionally, this ad format is really easy to use, and no technical skills are required. Hence, it’s about time you started setting up this tool for your business to seek out potential users.

Still feeling unsure or overwhelmed by the ad setup process? Consider leveraging tools to streamline it. Check out NestAds – your solution for ad tracking and marketing attribution! With journey mapping, unified dashboard views, and detailed creative analysis, NestAds empowers you to harness actionable insights and maximize your ad impact. Start optimizing your campaigns, maximizing ROAS, and driving business growth with NestAds today!

Just For You

What Types of Questions Can Marketing Attribution Answer?

Currently, eCommerce businesses have to keep up with constantly changing online shopping behaviors across multiple platforms. So to maximize reach and effectiveness, most brands now invest in various marketing channels. ...

10 min

7 Customer Journey Metrics to Boost Your Ads Efficiency

What leads your customer from the first click to the final purchase? They might see an Instagram ad, search for your brand on Google, and respond to a personalized email. ...

10 min

Customer Journey Tracking: Guide to Better Know Your Customers

If you’re running an eCommerce business, you know that customer journeys are more complex than just a quick purchase and goodbye. These days, customers go through a series of steps ...

10 min
Ready to unlock your business growth today?

Accelerate your growth with a purpose-built app ecosystem for brands and agencies.