The most affordable and feature-rich
customer service solution
unlimited conversations in all plans.

Starter

$0

/month

Basic

$5.99

per agent/month

ADVANCED

$19.99

per agent/month

PROFESSIONAL

$34.99

per agent/month

Unlimited conversations

Unlimited conversations

Unlimited conversations

Unlimited conversations

Unlimited agents

1 agent as admin

Unlimited agents

Unlimited agents

Unlimited agents

Unlimited stores

1 store integration

Unlimited stores

2 stores integration

Unlimited stores

Unlimited stores

User-friendly mobile app

User-friendly mobile app

User-friendly mobile app

User-friendly mobile app

Live chat

Live chat

Live chat

Live chat

Messenger integration

Messenger integration

Messenger integration

Messenger integration

Intelligent ticket assignment​

Intelligent ticket assignment​

Intelligent ticket assignment​

Intelligent ticket assignment​

Order tracking within chat widget

Order tracking within chat widget

Order tracking within chat widget

Order tracking within chat widget

Automation rules

Automation rules

Automation rules

Automation rules

Proactive Help Center​

Proactive Help Center​

5 FAQ(s)

Proactive Help Center​

Unlimited FAQ(s)

Proactive Help Center​

Unlimited FAQ(s)

Real-time notification

Browser notification

Real-time notification

Browser notification

Real-time notification

Offline email notification

Real-time notification

Offline email notification

Live visitor tracking & monitoring

Live visitor tracking & monitoring

Live visitor tracking & monitoring

Live visitor tracking & monitoring

Business hours

Business hours

Business hours

Business hours

Private macros

Private macros

Private macros

Private macros

Watermarks removed

Watermarks removed

Watermarks removed

Watermarks removed

NestDesk

Starter

$0

/month

BASIC

$5.99

per agent/month

ADVANCED

$19.99

per agent/month

ProFESSIONAL

$34.99

per agent/month

Unlimited conversations

Unlimited agents

1 agent as admin

Unlimited stores

1 store integration

2 stores integration

User-friendly mobile app

Live chat

Messenger integration

Intelligent ticket assignment​

Order tracking within chat widget

Automation rules

Proactive Help Center​

5 FAQ(s)

Unlimited FAQ(s)

Unlimited FAQ(s)

Real-time notification

Browser notification

Browser notification

Offline email notification

Offline email notification

Live visitor tracking
& monitoring

Business hours

Private macros

Watermarks removed

Don't just take our word for it, take our customers

rating

Absolutely love

Absolutely love the many accessories attached to this inbox and Helpdesk app. It works very well with my business and I have been enjoying it so far. Also customer service is Topnotch which is always essential and a plus.

Queens beauty lounce
rating

Wonderful app

I am able to chat with customers directly online as opposed to having to use the phone to assist them. This is great because we can help more than 1 person at a time. We can link products within the chat to guide customers to track their shipping as well.

Heavens Yes Crafts
rating

Really easy to use​

Thank you for responding fast and fixing the overlapping issue. Would recommend this app over others, as it’s really easy to use and staff is more than welcome to help.

Anatomske

Have any questions?​

Unlike some apps that charge customers based on the number of tickets/ conversations, NestDesk offers free unlimited conversations. No hidden cost, no additional charge.

Each paid plan will have the same 7 days free trial. You will have enough time to learn about NestDesk before making the final decision!

We guarantee to take no sales commission from merchants. You keep all the sales from the orders generated on NestDesk.

The answer is yes. You can connect multiple stores with a NestDesk account. No need to create separate accounts. 

The answer is no. You don’t need to install anything as NestDesk is web-based. Easily access NestDesk from a computer with an up-to-date browser. 

Our team is always ready to answer all your questions. Feel free to contact us via live chat or @support.nestscale.com.

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