NestDesk
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The most affordable and feature-rich
customer service solution
unlimited conversations in all plans.
- No credit card required
- Up and running in minutes
- 7-day free trials
Starter
$0
/month
Basic
$5.99
per agent/month
ADVANCED
$19.99
per agent/month
PROFESSIONAL
$34.99
per agent/month
Unlimited conversations
Unlimited conversations
Unlimited conversations
Unlimited conversations
Unlimited agents
1 agent as admin
Unlimited agents
Unlimited agents
Unlimited agents
Unlimited stores
1 store integration
Unlimited stores
2 stores integration
Unlimited stores
Unlimited stores
User-friendly mobile app
User-friendly mobile app
User-friendly mobile app
User-friendly mobile app
Live chat
Live chat
Live chat
Live chat
Messenger integration
Messenger integration
Messenger integration
Messenger integration
Intelligent ticket assignment
Intelligent ticket assignment
Intelligent ticket assignment
Intelligent ticket assignment
Order tracking within chat widget
Order tracking within chat widget
Order tracking within chat widget
Order tracking within chat widget
Automation rules
Automation rules
Automation rules
Automation rules
Proactive Help Center
Proactive Help Center
5 FAQ(s)
Proactive Help Center
Unlimited FAQ(s)
Proactive Help Center
Unlimited FAQ(s)
Real-time notification
Browser notification
Real-time notification
Browser notification
Real-time notification
Offline email notification
Real-time notification
Offline email notification
Live visitor tracking & monitoring
Live visitor tracking & monitoring
Live visitor tracking & monitoring
Live visitor tracking & monitoring
Business hours
Business hours
Business hours
Business hours
Private macros
Private macros
Private macros
Private macros
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NestDesk
Unlimited conversations
Unlimited agents
1 agent as admin
Unlimited stores
1 store integration
2 stores integration
User-friendly mobile app
Live chat
Messenger integration
Intelligent ticket assignment
Order tracking within chat widget
Automation rules
Proactive Help Center
5 FAQ(s)
Unlimited FAQ(s)
Unlimited FAQ(s)
Real-time notification
Browser notification
Browser notification
Offline email notification
Offline email notification
Live visitor tracking
& monitoring
Business hours
Private macros
Watermarks removed
Simplified ecommerce analysis
Don't just take our word for it, take our customers
Absolutely love
Absolutely love the many accessories attached to this inbox and Helpdesk app. It works very well with my business and I have been enjoying it so far. Also customer service is Topnotch which is always essential and a plus.
Wonderful app
I am able to chat with customers directly online as opposed to having to use the phone to assist them. This is great because we can help more than 1 person at a time. We can link products within the chat to guide customers to track their shipping as well.
Really easy to use
Thank you for responding fast and fixing the overlapping issue. Would recommend this app over others, as it’s really easy to use and staff is more than welcome to help.
Have any questions?
Unlike some apps that charge customers based on the number of tickets/ conversations, NestDesk offers free unlimited conversations. No hidden cost, no additional charge.
Each paid plan will have the same 7 days free trial. You will have enough time to learn about NestDesk before making the final decision!
We guarantee to take no sales commission from merchants. You keep all the sales from the orders generated on NestDesk.
The answer is yes. You can connect multiple stores with a NestDesk account. No need to create separate accounts.
The answer is no. You don’t need to install anything as NestDesk is web-based. Easily access NestDesk from a computer with an up-to-date browser.
Our team is always ready to answer all your questions. Feel free to contact us via live chat or @support.nestscale.com.
Align customer service and sales now. It‘s easy, and it’s essential.
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