Do you know that 57% of online purchasers said they’ve stopped buying from brands because of a negative experience? Customer experience is
Customer service process flow is the backbone for the success of your support team and even the whole business. As good customer
In today’s hyper-competitive marketplace, there are so many businesses selling the same products and services. But what truly makes famous brands like
eCommerce has now become a familiar and integral part of everyone. A few years recently, we witnessed an increase in both eCommerce
TikTok is more than just a platform for dancing and lip-syncing; it’s also a valuable tool for businesses. With over 1 billion
TikTok advertising is now one of the most effective ways to boost brand awareness, stay connected with massive audiences and win sales.
When it comes to evaluating customer experience with a brand, it is vital to drive conclusions based on the metrics. Numbers don’t
Live chat support has now been familiar to many online businesses and shoppers. It is often used to provide customers with an
Email is still considered one of the most preferred channels to communicate effectively with customers and deliver excellent customer service. Not all
Over one billion people around the world turn to TikTok to be entertained, find joy and discover something new. This makes TikTok
Which channels does your brand use for customer service? Some common answers to this question might be email, phone calls, live chat,
TikTok ad creative is the key element that can make or break the success of your advertising campaign. Unlike other platforms, TikTok
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